From 10am GMT on Friday 28th November, earn Double Loyalty Points on all purchases! This offer runs all weekend until the end of the sale (Monday 1st December at 9pm GMT).

A little surprise from us to you...

On Saturday 29th November, we’ll be launching Black Heart Mystery Bags! Each bag will include a mix of handpicked Black Heart favourites at a huge saving.

Available while stocks last.

Contents vary and are non-returnable.

On Sunday 30th November, receive a free Icon Baseball Hat with any purchase over £20 (while stocks last). Automatically added to qualifying orders — no code needed.

To close our Black Friday event, enjoy FREE shipping on all orders over £20 from 10am GMT until the end of the sale.

No code needed —it’ll apply automatically at checkout.

Available Worldwide (this does not include Customs/Duties).

• Early Access: Wednesday 26th November at 4pm GMT 👉 Sign up here for early access 
• General Access: Wednesday 26th November at 6pm GMT 
• Sale Ends: Monday 1st December at 9pm GMT 

Instead of having to enter a discount code at checkout, we will mark down all items with the appropriate discount - from 10% up to 60% off - discounts will be added automatically.

Items in your basket are not reserved until checkout. To speed things up, create an account to speed up the checkout process.

Stock is limited and sells fast, so act quickly! 

Once your order is placed, you’ll receive an automated confirmation email with your order number. If you don’t see it, please check your spam or promotions folder.

Due to high order volumes during Black Friday, we cannot amend, combine, or cancel orders once confirmed. You can still return items for store credit within 14 days of receipt. 

Please ensure all your details are correct before checking out. If you entered an incorrect address, your parcel must first be returned to us by the courier before reshipping. Re-shipping fees apply. 

Unfortunately, during the sale we cannot combine multiple orders.

• All other promotional discount codes will not be active during the sale and therefore cannot be used. 
• Team BHE Loyalty program codes can still be used during Black Friday. 
• Store Credit and Gift Cards can also be used at checkout. 
• Discounts do not apply to delivery charges. 

Orders are typically shipped within 5–7 working days. 

Express and DHL Express orders will be prioritised, but please allow for extended processing times during this busy period. 

When your order ships, you’ll receive a tracking email. Tracking updates can take up to 72 hours to appear. 

Customs and duties are charged by each country’s local Customs and Duties Office — these are outside our control. 

If you refuse to pay customs (where applicable outside the U.S.), please note: 

• Returns can take up to 3 months to reach us. 
• A handling fee will be applied to any refunds or store credits. 

For the USA we operate on a DDP (Delivered Duty Paid) basis. That means the price you see at checkout as an American customer is door-to-door, with all duties and taxes included. 

Black Friday purchases are not included in our extended Christmas Returns window. However, we will offer Store Credit for any Black Friday returns received between 25th December 2025 and 16th January 2026.

• Black Friday orders are eligible for Store Credit only — no refunds. 
• Credit will be issued for the sale price paid (not the original RRP). 
• Returns must be received within 14 days of delivery. For full details, please see our Returns Policy.