Birthday Sale T&C's
To celebrate Black Heart's 7th Birthday, we are holding a week-long promotion with a different offer on every day.
Please check back here for the Terms and Conditions for each day's offer.
To celebrate Black Heart's 7th Birthday, we are holding a week-long promotion with a different offer on every day.
Please check back here for the Terms and Conditions for each day's offer.
Our 7% discount code is available for any purchase made only on our website from Monday 12th August 12pm BST - Tuesday 13th August 12pm BST.
The discount code is available to all customers who enter the code 'BHEBDAY' at checkout on a purchase amount of over £20.00 during the promotion period. The discount code will automatically apply a 7% discount to the total purchase amount, excluding any shipping charges taxes.
The discount code can be used for multiple separate purchases, and cannot be combined with any other discount codes, or coupons. The discount code is not applicable to gift cards or shipping charges. We are unable to exchange or refund the discount amount in return for cash or credit.
Any purchases made without the use of the code throughout the promotion period cannot be amended.
All purchases made using the discount code are subject to our standard return and exchange policy, which can be found here.
We reserve the right to amend these T&Cs at any time without prior notice. Any amendments will be posted on our website. We reserve the right to terminate discount code promotion at any time without prior notice.
For any questions or concerns regarding these T&Cs or the discount code, please contact us at info@blackheartequestrian.com.
Between Tuesday 13th August 12pm BST – Wednesday 14th August 12pm BST, we will be holding a giveaway on our Instagram page @blackheartequestrian to award 700 additional loyalty points to 7 customers.
Winners will be selected at random and will be notified via Instagram DMs once the promotional period has ended.
Please see our Instagram post for full requirements to enter the giveaway.
Loyalty points are not available to exchange for cash or credit and are only redeemable for prizes through our Loyalty system. Loyalty points cannot be gifted to another customer.
Disclaimer: We are not liable or responsible for any claims, losses, or damages that may arise from interactions with fraudulent accounts impersonating our brand. It is the participant's responsibility to ensure they interact with the official account. If you are contacted by an account other than @blackheartequestrian, please report and block the account immediately.
Our Free Shipping promotion is available during the promotional period between Wednesday 14th August 12pm BST – Thursday 15th August 12pm BST.
The Free Shipping discount is applicable for Standard Domestic and International shipping only, and is not applicable to Express Shipping or DHL services. For this reason the Free Shipping discount is regrettably not applicable to the following countries: Oman, Saudi Arabia, United Arab Emirates, Kuwait, Qatar, and Russia.
Please see our full shipping information here.
Free Shipping will be automatically applied to eligible orders over the minimum purchase of £20.00. Free Shipping applies to standard shipping methods only. Free Shipping cannot be combined with any promotional offers, discounts, or coupons. The Free Shipping discount code has no cash value and cannot be exchanged for cash or credit.
All purchases made using the Free Shipping promotion are subject to our standard return and exchange policy, which can be found here. If a product purchased with Free Shipping is returned, the customer will be refunded the amount paid for the product(s) minus the value of Standard Shipping.
International Customs charges will still apply. Please check with your local customs office for more details. To read more about customs charges, see our customs terms here.
We reserve the right to terminate discount code promotion at any time without prior notice.
For any questions or concerns regarding these T&Cs or the discount code, please contact us at info@blackheartequestrian.com
Between Thursday 15th August 12pm BST – Friday 16th August 12pm BST we will be holding a giveaway on our Instagram page @blackheartequestrian for participants to win our founder Erin’s favourite outfit as detailed on our Instagram page.
The giveaway will be held on our Instagram page for participating customers only. One winner will be selected at random and will be notified via Instagram DMs once the promotional period has ended.
Please see our Instagram post for requirements to enter the giveaway.
We are unable to make adjustments or changes to the outfit and the outfit is not exchangeable or refundable for its cash value. Standard returns policies do not apply to this outfit.
Please be aware that our official Instagram giveaway is conducted solely through our verified Instagram account, @blackheartequestrian. Any other account claiming to represent us or offering rewards on our behalf is fraudulent and should be reported immediately.
Disclaimer: We are not liable or responsible for any claims, losses, or damages that may arise from interactions with fraudulent accounts impersonating our brand. It is the participant's responsibility to ensure they interact with the official account. If you are contacted by an account other than @blackheartequestrian, please report and block the account immediately.
Our Free Sock promotion is available between Friday 16th August 12pm BST – Saturday 17th August 12pm BST.
Customers must add socks to their cart to redeem the free socks promotion. Any customers who have a cart value of over £20.00 (excluding socks), the Free Sock promotion will automatically apply to the socks in their cart.
This promotion is limited to 1 use per order.
Unfortunately due to volume we are unable to amend or change orders once they have been placed. Socks are not redeemable for cash or credit. Socks are non-returnable for hygiene reasons. For our full returns and exchange policy, please click here.
We reserve the right to terminate discount code promotion at any time without prior notice.
For any questions or concerns regarding these T&Cs or the discount code, please contact us at info@blackheartequestrian.com
Between Saturday 17th August 12pm BST – Sunday 18th August 12pm BST, selected items on our website will be eligible for our “Buy One Get One Half Price” (BOGOF) promotion.
Only items specified in our BOGOF collection are eligible for the promotion and cannot be combined with other offers. We are unable to accommodate specific requests or changes to the BOGOF offer.
To redeem the BOGOF promotion, customers must add two eligible items to their shopping cart, and the promotion will be automatically applied at checkout.
The price of the lower or equal value item will be reduced to £0.00. The BOGOF promotion applies only to selected items as indicated on our Website.
The BOGOF promotion cannot be combined with any other promotional offers, discounts, or coupons and is not applicable to items that are already discounted or part of any other promotional offer.
The BOGOF promotion has no cash value and cannot be exchanged for cash or credit. All purchases made under the BOGOF promotion are subject to our Sale return and exchange policy, which can be found here, this promotion is not eligible for refund. All sales are final.
We reserve the right to amend these T&Cs at any time without prior notice. Any amendments will be posted on our website. We reserve the right to terminate discount code promotion at any time without prior notice.
For any questions or concerns regarding these T&Cs or the discount code, please contact us at info@blackheartequestrian.com.
Between Sunday 18th August 12pm BST – Monday 19th August 12pm BST we will be holding a giveaway on our Instagram page @blackheartequestrian for participating customers to win 7 days' worth of Black Heart Equestrian outfits.
The outfits are pre-chosen, and we are unable to make changes. Rules for participation are detailed in our giveaway post on Instagram.
The giveaway will be held on our Instagram page for participating customers only. One winner will be selected at random and will be notified via Instagram DMs once the promotional period has ended.
Standards returns policies do not apply to these outfits and the items are non-returnable for cash or credit.
Disclaimer: We are not liable or responsible for any claims, losses, or damages that may arise from interactions with fraudulent accounts impersonating our brand. It is the participant's responsibility to ensure they interact with the official account. If you are contacted by an account other than @blackheartequestrian, please report and block the account immediately.